Project folder on web app not loading

[max]

Hi all, when I open the “Other” project folder within our org account, it just keeps loading and loading and never shows the jobs within the folder. It’s been like this for about an hour now:

I’ve tried with other project folders and they work.

[nicolas]

Hi @Max!

Could you please either invite me to the Aurecon organization or make the project public so I can help troubleshoot this issue?

Thanks!

[mostapha]

Thank you @Max for reporting this.

@nicolas, there is a similar case here for a public project:

Unable to access projects

I am unable to access my projects via the grasshopper check job status component. v 0.109.2.0 In advanced search can find my demo folder, but it is blank, no projects show. If I search say mostapha/demo, it shows projects but my folder it does not. Can log into web portal and see projects (although does seem slower than normal) Error log from component attached exert below.(would not let me attach .txt file) 2021-09-24 08:14:04.079 +12:00 [ERR] Failed to load recipes for project demo! Pol…

[nicolas]

Looks like @antoinedao is handling the issue then. Let me know if there’s any way I can help!

[max]

I’ve added you anyway @nicolas

[antoinedao]

Hi @Max

Thanks as always for reporting bugs so promptly. I have responded in this post with an update on the status of this bug.

@antoinedao

Hi @paul

I have found the source of the issue and pushed a quick fix so you can access your project again. It might be a bit slow but it will load. I am now working on a better fix which will improve the performance of the API call to get project jobs

I will post back here once this change is pushed live.

I will point this topic to the main one which I will use to track this bug.