Error installing pollination

Im trying to install Pollination but keep getting this error:

Anyone else had this experience and found a solution?

Hi @falk, Sorry for the issue. Hopefully, we can help you resolve this!

  1. I’m assuming you are using the Grasshopper installer. Is that correct?
  2. What is the version of the installer that you are trying to install? If it is not the latest version can you try the latest version (i.e. 1.3.0).
  3. Are you running it as an admin?
  4. There is a log file under the %temp% folder. It’s named at installbuilder_installer_{number}.log. Can you check the log file and see if there are any errors? It will be helpful if you can share the file with us.

Thanks!

Hi @mostapha

Thanks for reply.

Yes, it is the Grasshopper installer I am using.
It is version 1.2.9 I am trying to install, I downloaded Tuesday this week I think. I have downloaded version 1.3.0 gonna see how the works out in a few minutes.
Yes I am runing it as local admin.

The same thing happended when trying to install version 1.3.0.

I found the logfile, looks like its trying to install on a drive that does not exists, im no expert in logfiles though:

*Script stderr:*
* Traceback (most recent call last):*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 251, in _find_default_ladybug_tools_folder*
*    os.makedirs(install_folder)*
*  File "C:\Program Files\ladybug_tools\python\lib\os.py", line 213, in makedirs*
*    makedirs(head, exist_ok=exist_ok)*
*  File "C:\Program Files\ladybug_tools\python\lib\os.py", line 223, in makedirs*
*    mkdir(name, mode)*
*FileNotFoundError: [WinError 3] Den angivne sti blev ikke fundet: 'Z:\\'*

*During handling of the above exception, another exception occurred:*

*Traceback (most recent call last):*
*  File "C:\Program Files\ladybug_tools\python\lib\runpy.py", line 193, in _run_module_as_main*
*    "__main__", mod_spec)*
*  File "C:\Program Files\ladybug_tools\python\lib\runpy.py", line 85, in _run_code*
*    exec(code, run_globals)*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug_rhino\__main__.py", line 1, in <module>*
*    from ladybug_rhino.cli import main*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug_rhino\cli\__init__.py", line 20, in <module>*
*    from ladybug.config import folders as lb_folders*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 259, in <module>*
*    folders = Folders()*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 45, in __init__*
*    self.config_file = config_file*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 171, in config_file*
*    self._load_from_file(cfg)*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 203, in _load_from_file*
*    self.ladybug_tools_folder = default_path["ladybug_tools_folder"]*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 59, in ladybug_tools_folder*
*    path = self._find_default_ladybug_tools_folder()*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 254, in _find_default_ladybug_tools_folder*
*    'folder: %s\n%s' % (install_folder, e))*
*OSError: Failed to create default ladybug tools installation folder: Z:\ladybug_tools*
*[WinError 3] Den angivne sti blev ikke fundet: 'Z:\\'*

*Error running C:\Program Files/ladybug_tools/python/pythonw -m ladybug_rhino remove-gh-components: Traceback (most recent call last):*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 251, in _find_default_ladybug_tools_folder*
*    os.makedirs(install_folder)*
*  File "C:\Program Files\ladybug_tools\python\lib\os.py", line 213, in makedirs*
*    makedirs(head, exist_ok=exist_ok)*
*  File "C:\Program Files\ladybug_tools\python\lib\os.py", line 223, in makedirs*
*    mkdir(name, mode)*
*FileNotFoundError: [WinError 3] Den angivne sti blev ikke fundet: 'Z:\\'*

*During handling of the above exception, another exception occurred:*

*Traceback (most recent call last):*
*  File "C:\Program Files\ladybug_tools\python\lib\runpy.py", line 193, in _run_module_as_main*
*    "__main__", mod_spec)*
*  File "C:\Program Files\ladybug_tools\python\lib\runpy.py", line 85, in _run_code*
*    exec(code, run_globals)*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug_rhino\__main__.py", line 1, in <module>*
*    from ladybug_rhino.cli import main*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug_rhino\cli\__init__.py", line 20, in <module>*
*    from ladybug.config import folders as lb_folders*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 259, in <module>*
*    folders = Folders()*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 45, in __init__*
*    self.config_file = config_file*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 171, in config_file*
*    self._load_from_file(cfg)*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 203, in _load_from_file*
*    self.ladybug_tools_folder = default_path["ladybug_tools_folder"]*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 59, in ladybug_tools_folder*
*    path = self._find_default_ladybug_tools_folder()*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 254, in _find_default_ladybug_tools_folder*
*    'folder: %s\n%s' % (install_folder, e))*
*OSError: Failed to create default ladybug tools installation folder: Z:\ladybug_tools*
*[WinError 3] Den angivne sti blev ikke fundet: 'Z:\\'*
*There has been an error.*
*Error running C:\Program Files/ladybug_tools/python/pythonw -m ladybug_rhino remove-gh-components: Traceback (most recent call last):*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 251, in _find_default_ladybug_tools_folder*
*    os.makedirs(install_folder)*
*  File "C:\Program Files\ladybug_tools\python\lib\os.py", line 213, in makedirs*
*    makedirs(head, exist_ok=exist_ok)*
*  File "C:\Program Files\ladybug_tools\python\lib\os.py", line 223, in makedirs*
*    mkdir(name, mode)*
*FileNotFoundError: [WinError 3] Den angivne sti blev ikke fundet: 'Z:\\'*

*During handling of the above exception, another exception occurred:*

*Traceback (most recent call last):*
*  File "C:\Program Files\ladybug_tools\python\lib\runpy.py", line 193, in _run_module_as_main*
*    "__main__", mod_spec)*
*  File "C:\Program Files\ladybug_tools\python\lib\runpy.py", line 85, in _run_code*
*    exec(code, run_globals)*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug_rhino\__main__.py", line 1, in <module>*
*    from ladybug_rhino.cli import main*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug_rhino\cli\__init__.py", line 20, in <module>*
*    from ladybug.config import folders as lb_folders*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 259, in <module>*
*    folders = Folders()*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 45, in __init__*
*    self.config_file = config_file*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 171, in config_file*
*    self._load_from_file(cfg)*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 203, in _load_from_file*
*    self.ladybug_tools_folder = default_path["ladybug_tools_folder"]*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 59, in ladybug_tools_folder*
*    path = self._find_default_ladybug_tools_folder()*
*  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug\config.py", line 254, in _find_default_ladybug_tools_folder*
*    'folder: %s\n%s' % (install_folder, e))*
*OSError: Failed to create default ladybug tools installation folder: Z:\ladybug_tools*
*[WinError 3] Den angivne sti blev ikke fundet: 'Z:\\'*
*Exiting with code 1*

I cant attach the file, it says “New users cant attach files”

Hi @falk ,

Thanks for letting us know about this. I can say that the root cause of the issue is likely that the HOME environment variable on your computer is set to a location that no longer exists on the machine. I have to imagine this is the result of some change in the way that your IT department (or maybe the latest Windows OS) is handling different users on the same machine.

In any event, the latest installer that you can download from Pollination has the fix that I implemented to work around this case:

So just run that new single-click installer and you should be all set.
Let us know how it goes.

1 Like

Hi @chriswmackey

The new installer worked like a charm, thnak you very much :slight_smile:

2 Likes

Hi,
I got the same issue that was not solved by downloading the latest version of Pollination for Grasshopper.
it seems like the path of the install.exe file for pollination is wrong as ‘/’ is for directories in Linux from what I know.

I would appreciate your help in finding a solution.

Hi, @dafnagaleen - I just tested the latest installer (version 1.14.8), and everything works fine. Can you share the log file with us? I explained the process above.

I got two log files:

  1. installbuilder_installer_1384:
Log started 10/28/2022 at 23:25:18
Preferred installation mode : win32
Trying to init installer in mode win32
Mode win32 successfully initialized
Preparing to Install
Removing old versions
Preparing to Install
Unpacking files
Installing Ladybug Tools
Executing C:\Program Files\pollination/lbt/install.exe --TargetDir "C:\Program Files/ladybug_tools" --AcceptLicenses 1 --mode unattended
Script exit code: 1

Script output:
 It seems there is another instance of the installer running.
Installation will continue, but you may run into issues
There has been an error.
Error running C:\Program Files/ladybug_tools/python/pythonw -m ladybug_rhino setup-resources --setup-only: Setting up resource folders failed.
'charmap' codec can't encode characters in position 76-79: character maps to <undefined>
Traceback (most recent call last):
  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug_rhino\cli\__init__.py", line 183, in setup_resources
    'folder was successful:\n{}'.format(resource_folder))
  File "C:\Program Files\ladybug_tools\python\lib\site-packages\click\utils.py", line 272, in echo
    file.write(message)
  File "C:\Program Files\ladybug_tools\python\lib\encodings\cp1252.py", line 19, in encode
    return codecs.charmap_encode(input,self.errors,encoding_table)[0]
UnicodeEncodeError: 'charmap' codec can't encode characters in position 76-79: character maps to <undefined>

Script stderr:
 Program ended with an error exit code

Error running C:\Program Files\pollination/lbt/install.exe --TargetDir "C:\Program Files/ladybug_tools" --AcceptLicenses 1 --mode unattended: Program ended with an error exit code
Exiting with code 1
  1. installbuilder_installer_5780:
Log started 10/28/2022 at 23:25:44
Preferred installation mode : unattended
Trying to init installer in mode unattended
Mode unattended successfully initialized
Preparing to Install
Preparing to Install
Unpacking files
Unpacking files
Unpacking files
Unpacking files
Installing LBT Python packages
Executing C:\Program Files/ladybug_tools/python/python -m pip install -r "C:\Program Files/ladybug_tools/lbt/requirements.txt" --no-index --find-links "C:\Program Files/ladybug_tools/lbt"
Script exit code: 0

Script output:
 Looking in links: c:\Program Files/ladybug_tools/lbt
Processing c:\program files\ladybug_tools\lbt\pydantic-1.10.2-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\lbt_dragonfly-0.9.278-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\ladybug_rhino-1.36.12-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\lbt_recipes-0.23.0-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_ies-0.6.0-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\dragonfly_doe2-0.11.2-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\pollination_handlers-0.8.20-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_vtk-0.38.5-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\typing_extensions-4.4.0-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\lbt_honeybee-0.6.98-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\dragonfly_uwg-0.5.257-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\dragonfly_energy-1.22.4-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\ladybug_core-0.39.80-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\click-7.1.2-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\queenbee_local-0.3.21-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_core-1.51.51-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\pillow-9.2.0-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\vtk-9.1.0-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\pandas-1.3.5-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\opencv_python-4.6.0.66-cp36-abi3-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_energy-1.94.15-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_radiance_postprocess-0.4.79-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\lbt_ladybug-0.26.6-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\uwg-5.8.10-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\dragonfly_core-1.34.28-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\ladybug_geometry-1.24.8-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\click_plugins-1.1.1-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\luigi-3.0.3.tar.gz
Processing c:\program files\ladybug_tools\lbt\queenbee-1.26.5-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\ladybug_geometry_polyskel-1.3.61-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_schema-1.51.5-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\matplotlib-3.5.3-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\wslink-1.9.0-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\python_dateutil-2.8.2-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\numpy-1.21.6-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\pytz-2022.5-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_standards-2.0.6-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_energy_standards-2.2.1-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_radiance-1.64.82-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\ladybug_display-0.4.0-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\ladybug_comfort-0.15.40-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\dragonfly_schema-1.6.80-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\tenacity-6.3.1-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\python_daemon-2.3.1-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\tornado-6.2-cp37-abi3-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\jsonschema-4.3.3-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\pyyaml-6.0-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\pydantic_openapi_helper-0.2.9-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\pyparsing-3.0.9-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\kiwisolver-1.4.4-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\cycler-0.11.0-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\fonttools-4.37.4-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\packaging-21.3-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\aiohttp-3.8.3-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\six-1.16.0-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_radiance_folder-2.11.8-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\honeybee_radiance_command-1.22.2-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\lockfile-0.12.2-py2.py3-none-any.whl
Requirement already satisfied: setuptools in c:\program files\ladybug_tools\python\lib\site-packages (from python-daemon->luigi==3.0.3->queenbee-local==0.3.21->lbt-recipes->-r C:\Program Files/ladybug_tools/lbt/requirements.txt (line 4)) (47.1.0)
Processing c:\program files\ladybug_tools\lbt\docutils-0.19-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\pyrsistent-0.18.1-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\importlib_metadata-5.0.0-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\importlib_resources-5.10.0-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\attrs-22.1.0-py2.py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\yarl-1.8.1-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\multidict-6.0.2-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\charset_normalizer-2.1.1-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\asynctest-0.13.0-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\aiosignal-1.2.0-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\async_timeout-4.0.2-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\frozenlist-1.3.1-cp37-cp37m-win_amd64.whl
Processing c:\program files\ladybug_tools\lbt\zipp-3.9.0-py3-none-any.whl
Processing c:\program files\ladybug_tools\lbt\idna-3.4-py3-none-any.whl
Using legacy setup.py install for luigi, since package 'wheel' is not installed.
Installing collected packages: typing-extensions, pydantic, pydantic-openapi-helper, honeybee-standards, honeybee-schema, dragonfly-schema, ladybug-geometry, ladybug-geometry-polyskel, click, ladybug-core, honeybee-core, dragonfly-core, honeybee-energy-standards, honeybee-energy, dragonfly-energy, dragonfly-doe2, numpy, honeybee-radiance-folder, honeybee-radiance-command, honeybee-radiance, honeybee-radiance-postprocess, ladybug-display, ladybug-comfort, lbt-ladybug, lbt-honeybee, uwg, dragonfly-uwg, lbt-dragonfly, ladybug-rhino, pollination-handlers, click-plugins, six, python-dateutil, tenacity, lockfile, docutils, python-daemon, tornado, luigi, pyrsistent, zipp, importlib-metadata, importlib-resources, attrs, jsonschema, PyYAML, queenbee, queenbee-local, lbt-recipes, honeybee-ies, pillow, pyparsing, kiwisolver, cycler, fonttools, packaging, matplotlib, idna, multidict, yarl, charset-normalizer, asynctest, frozenlist, aiosignal, async-timeout, aiohttp, wslink, vtk, pytz, pandas, opencv-python, honeybee-vtk
    Running setup.py install for luigi: started
    Running setup.py install for luigi: finished with status 'done'
Successfully installed PyYAML-6.0 aiohttp-3.8.3 aiosignal-1.2.0 async-timeout-4.0.2 asynctest-0.13.0 attrs-22.1.0 charset-normalizer-2.1.1 click-7.1.2 click-plugins-1.1.1 cycler-0.11.0 docutils-0.19 dragonfly-core-1.34.28 dragonfly-doe2-0.11.2 dragonfly-energy-1.22.4 dragonfly-schema-1.6.80 dragonfly-uwg-0.5.257 fonttools-4.37.4 frozenlist-1.3.1 honeybee-core-1.51.51 honeybee-energy-1.94.15 honeybee-energy-standards-2.2.1 honeybee-ies-0.6.0 honeybee-radiance-1.64.82 honeybee-radiance-command-1.22.2 honeybee-radiance-folder-2.11.8 honeybee-radiance-postprocess-0.4.79 honeybee-schema-1.51.5 honeybee-standards-2.0.6 honeybee-vtk-0.38.5 idna-3.4 importlib-metadata-5.0.0 importlib-resources-5.10.0 jsonschema-4.3.3 kiwisolver-1.4.4 ladybug-comfort-0.15.40 ladybug-core-0.39.80 ladybug-display-0.4.0 ladybug-geometry-1.24.8 ladybug-geometry-polyskel-1.3.61 ladybug-rhino-1.36.12 lbt-dragonfly-0.9.278 lbt-honeybee-0.6.98 lbt-ladybug-0.26.6 lbt-recipes-0.23.0 lockfile-0.12.2 luigi-3.0.3 matplotlib-3.5.3 multidict-6.0.2 numpy-1.21.6 opencv-python-4.6.0.66 packaging-21.3 pandas-1.3.5 pillow-9.2.0 pollination-handlers-0.8.20 pydantic-1.10.2 pydantic-openapi-helper-0.2.9 pyparsing-3.0.9 pyrsistent-0.18.1 python-daemon-2.3.1 python-dateutil-2.8.2 pytz-2022.5 queenbee-1.26.5 queenbee-local-0.3.21 six-1.16.0 tenacity-6.3.1 tornado-6.2 typing-extensions-4.4.0 uwg-5.8.10 vtk-9.1.0 wslink-1.9.0 yarl-1.8.1 zipp-3.9.0

Script stderr:
   WARNING: The script honeybee-schema.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script ladybug.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script honeybee.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script dragonfly.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script honeybee-energy.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script dragonfly-energy.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script dragonfly-doe2.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script f2py.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script honeybee-folder.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script honeybee-radiance.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script honeybee-radiance-postprocess.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script ladybug-comfort.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script uwg.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script dragonfly-uwg.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script ladybug-rhino.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script docutils.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script jsonschema.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script queenbee.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script lbt-recipes.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script honeybee-ies.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The scripts fonttools.exe, pyftmerge.exe, pyftsubset.exe and ttx.exe are installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script normalizer.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
  WARNING: The script honeybee-vtk.exe is installed in 'C:\Program Files\ladybug_tools\python\Scripts' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.

Unpacking files
Removing old gh components
Executing C:\Program Files/ladybug_tools/python/pythonw -m ladybug_rhino remove-gh-components
Script exit code: 0

Script output:
 Removing Grasshopper Components ...
Congratulations! All component packages are removed!

Script stderr:
 

ladybug set-config
Executing C:\Program Files/ladybug_tools/python/pythonw -m ladybug set-config ladybug-tools-folder "C:\Program Files/ladybug_tools"
Script exit code: 0

Script output:
 ladybug-tools-folder successfully set to: C:\Program Files\ladybug_tools.

Script stderr:
 

ladybug_rhino setup-resources
Executing C:\Program Files/ladybug_tools/python/pythonw -m ladybug_rhino setup-resources --setup-only
Script exit code: 1

Script output:
 Setting user-specific resources ...

Script stderr:
 Setting up resource folders failed.
'charmap' codec can't encode characters in position 76-79: character maps to <undefined>
Traceback (most recent call last):
  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug_rhino\cli\__init__.py", line 183, in setup_resources
    'folder was successful:\n{}'.format(resource_folder))
  File "C:\Program Files\ladybug_tools\python\lib\site-packages\click\utils.py", line 272, in echo
    file.write(message)
  File "C:\Program Files\ladybug_tools\python\lib\encodings\cp1252.py", line 19, in encode
    return codecs.charmap_encode(input,self.errors,encoding_table)[0]
UnicodeEncodeError: 'charmap' codec can't encode characters in position 76-79: character maps to <undefined>

Error running C:\Program Files/ladybug_tools/python/pythonw -m ladybug_rhino setup-resources --setup-only: Setting up resource folders failed.
'charmap' codec can't encode characters in position 76-79: character maps to <undefined>
Traceback (most recent call last):
  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug_rhino\cli\__init__.py", line 183, in setup_resources
    'folder was successful:\n{}'.format(resource_folder))
  File "C:\Program Files\ladybug_tools\python\lib\site-packages\click\utils.py", line 272, in echo
    file.write(message)
  File "C:\Program Files\ladybug_tools\python\lib\encodings\cp1252.py", line 19, in encode
    return codecs.charmap_encode(input,self.errors,encoding_table)[0]
UnicodeEncodeError: 'charmap' codec can't encode characters in position 76-79: character maps to <undefined>
There has been an error.
Error running C:\Program Files/ladybug_tools/python/pythonw -m ladybug_rhino setup-resources --setup-only: Setting up resource folders failed.
'charmap' codec can't encode characters in position 76-79: character maps to <undefined>
Traceback (most recent call last):
  File "C:\Program Files\ladybug_tools\python\lib\site-packages\ladybug_rhino\cli\__init__.py", line 183, in setup_resources
    'folder was successful:\n{}'.format(resource_folder))
  File "C:\Program Files\ladybug_tools\python\lib\site-packages\click\utils.py", line 272, in echo
    file.write(message)
  File "C:\Program Files\ladybug_tools\python\lib\encodings\cp1252.py", line 19, in encode
    return codecs.charmap_encode(input,self.errors,encoding_table)[0]
UnicodeEncodeError: 'charmap' codec can't encode characters in position 76-79: character maps to <undefined>
Exiting with code 1

@dafnagaleen - Am I right that this is the same issue as here:

In that case, it looks like you have already found a solution.