Issue 2: I can select either my HBJSON file in the local folder or “Get Model”. In both options, I get the following error and the simulation does not start when I select “Cloud” for Configure Run. Does this mean that cloud is not an option for personal accounts?
However, the following loading page continues for hours and the simulation does not complete. The model is not large and the simulation should complete in ten minutes. Any idf file is created on the run folder. How can I complete energy simulation?
Sorry for the issues, and thank you for the detailed documentation of your questions. Appreciate it!
Hmm. I’m not sure if I follow your comment here. I can see them in the screenshot that you posted. They are also visible on the web here.
Did you try to click and search in the menu? If you uploaded the files after opening the recipe, you might need to refresh the page so the recipe picks up the latest files from the project.
You should be able to run the studies on the cloud. Something else should be going on. I see that you have already activated the debug mode. Can you right-click inside the panel, select inspect, and then go to the console tab and try running the study? Do you see any error messages?
I suspect changing the weather files to the one that you have uploaded to the cloud should solve the issue unless there is an issue with your model which is unlikely.
I’m not sure why this might be happening. I imagine you have already tried to refresh the page. Once we see the errors from the debug model, it will be easier to help.
We can also set up a call and try to debug it together. Because of the timezone difference, it will be your early morning or late night. Let me know how it goes.
One more question. If you click on the Local Studies tab do you see the local studies? Or does it get stuck?
I wonder if this is a DLL conflict issue for the SQL library. Can you tell me the version of Rhino, and the version of the Rhino plugin that you are using?
Yes. You are correct. It copies the input files to the folder, but it fails to start the simulation. I wonder if the pollination endpoints are blocked by the network that causes this issue. Hopefully, you can see some error messages when you try to run the simulation in debug mode.
Did you try to click and search in the menu? If you uploaded the files after opening the recipe, you might need to refresh the page so the recipe picks up the latest files from the project.
I searched full or part of the file name, but “No matching items”.
You should be able to run the studies on the cloud. Something else should be going on. I see that you have already activated the debug mode. Can you right-click inside the panel, select inspect, and then go to the console tab and try running the study? Do you see any error messages?
After I failed to run simulation on the cloud, the console tab showed the following errors.
I’m not sure why this might be happening. I imagine you have already tried to refresh the page. Once we see the errors from the debug model, it will be easier to help.
While I’m running the simulation in the local folder , the console tab shows the folloiwng messages
One more question. If you click on the Local Studies tab do you see the local studies? Or does it get stuck?
I tried to run simulation on Studies tab even though in the local folder. While I’m running the simulation in the local folder, Local Studies tab shows no data.
Can you tell me the version of Rhino, and the version of the Rhino plugin that you are using?
I installed plugins_release_PollinationRHGHInstaller-1.40.2.exe.
Both options did not work well through Rhino Pollination Panel. However, when I tried running simulation through the web browser (Google Chrome) instead of Rhino Pollination Panel, the simulation completed successfully!
Thank you, @keigonomura for the detailed reply! It helps us to be able to help you effectively. We should promote your style as an example.
Glad that creating a new tab helped with resolving the issue, but hopefully @antonellodinunzio can have a look, and better understand the reason behind the issue. I haven’t been able to recreate the issue on my end.
For the issue with the dropdown, this image shows the issue.
@keigonomura, we were able to locate the issue with the dropdown and pushed a fix. Can you give it a try again and see if the issue has been resolved? Thanks!
